Senior Account Manager

Charlotte, NC

Full-time $80,000.00 - $105,000.00

Posted 08/22/2024

Company Overview:

Located in Charlotte, NC we are an international manufacturing solutions to some of the leading OEMs globally. We are an integral part of our customers' supply chains, and we help lower their costs and working capital for engineered parts. Our customized programs encompass component sourcing, quality control testing, engineering, kitting, subassembly, supplier management, and more.

Position Overview:

The Senior Account Manager is a critical, forward-facing role. This person will be the primary point of contact between our customers daily. In this role you should focus on relationship management as a tool to ensure our customers consider us trusted partners that they cannot function without. In addition, you should engage with our customers to help drive new project opportunities and promote the long-term growth.

Key Responsibilities:

Accurately and efficiently key in and confirm sales orders, shipping information/dates, pricing.

Resolution of any customer issues as they arise.

Provide strategic, responsive, and reliable service to customers.

Work closely with production and warehouse teams giving guidance and prioritization to meet customers' requirements.

Qualifications:

Bachelor's degree in Business Administration, Marketing, or related field

5+ years of experience in account management or sales or inventory management

Work in warehouse, distribution, or logistics company

Strong understanding of NetSuite or another ERP system

Extremely detail oriented, accustomed to reviewing documents with exacting requirements

Nice to have skills: Excel, order management, sales orders, ERP/MRP, supply chain, warehouse, logistics, distribution, OEM, global supply chain.

Benefits

PTO: 10 days | 15 days after probaitionary period

Insurance: Health, Vision, Dental, FSA accounts

Short-Term Disability and Long-Term Disability Insurance

Basic Life Insurance 100% company

401k - 100 match 3% and 50% match up to 5%

Applicants must be authorized to work in the U.S.

Additional ways to apply

Preferred Skills

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Job ID: TR1-1816675

Employees will receive paid leave to the extent required by state or local law. This job was first posted by CyberCoders on 08/22/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.